1.     Season Ticket Policies

a.     In order to retain season ticket seat locations, orders must be received by the renewal deadline. A deadline is set so we will know which seats can be       offered to season ticket holders requesting a seat change or to new season ticket holders.

b.     Payment for tickets can be made by check (payable to SDSU), or charged to Visa, MasterCard or Discover card.

c.     SDSU reserves the right to move season ticket seat locations slightly in order to not leave single seats open.

d.     Single-game tickets are available, but may not be adjacent to your season ticket seats.

e.     If tickets are lost or left at home, season ticket holders on-record will be charged full price for a replacement ticket. This replacement ticket fee will be fully  refunded if the original unused tickets are returned to the Ticket Office within 10 days of the event.

f.      Please refer to our Priority Seating policies for further information

2.     Single Game Ticket Orders
a.     Single-game tickets ordered in advance will be mailed out upon request. Ticket orders can be expected to arrive in 7-10 business days.

b.     Advanced orders may also be purchased and printed at home. All print at home orders are emailed as a .pdf file to the customer's email account on file.

c.     If your tickets are not received two (2) days prior to game, please call the Ticket Office at (605) 688-5422 or 1-866-GO JACKS (465-2257).

d.     Will Call tickets must be reserved with a credit card (Visa, MasterCard, Discover). Your credit card will be billed the day your tickets are ordered. There are NO REFUNDS for Will Call tickets. Will Call tickets can be picked up from the Game Day ticket booth beginning one (1) hour in advance for all sports except football. The ticket booth at Coughlin-Alumni Stadium opens one and a half (1.5) hours prior to kickoff.

e.     All tickets purchased will be subject to a $2.00 processing fee (*exceptions may apply).

f.      Please handle your tickets with care. SDSU is not responsible for lost or stolen tickets. Tickets that are apparently lost in the mail must be reported to the Ticket Office in advance of the event in order for duplicate passes to be issued.

g.     If tickets are lost or left at home, season ticket holders and single-game mail orders or telephone orders of record will be charged full price for a replacement ticket. This replacement ticket fee will be fully refunded if the original unused tickets are returned to the Ticket Office within 10 days of the event.

h.     Payment for tickets can be made by check (payable to SDSU), or charged to Visa, MasterCard or Discover card.

3.     Postseason Tickets
a.     Priority will be given to season ticket holders who are members of the Jackrabbit/ACE Club. Season ticket holders will have first opportunity to purchase their same seats for any home postseason events. Availability and allocation will be based on priority points. Junior Jacks memberships and complimentary admissions are not valid for postseason games. In order to best accommodate our fans, we may also limit the number of tickets an individual may purchase.

4.     Away Ticket Policy
a.     SDSU will sell tickets to selected road contests. On such occasions, SDSU reserves the right to make tickets available to parents of participating student-athletes and season ticket holders who are members of the Jackrabbit/ACE Club before making them available to the general public. Availability and allocation will be based on priority points. In order to best accommodate our fans, we may also limit the number of tickets an individual may purchase.

5.     Weekday Ticket Sales
a.     Jackrabbit Ticket Office Hours: 9 a.m.-5 p.m. Monday thru Friday. The Jackrabbit Ticket Office is located in the Stanley J. Marshall HPER Center.

6.     Game Day Ticket Sales
a.     Tickets go on sale one hour before game time at the Frost Arena ticket booth and ninety (90) minutes prior to kickoff at the Coughlin-Alumni Stadium ticket booth.

All game times are subject to change. Please check GoJacks.com for the latest schedule information. NO REFUNDS OR EXCHANGES.